# Support

On this page you will be able to create support tickets for a technical member of our team to help you with any problem. They will be answered within 24 hours.

The following columns will appear in the list:

* **Ref**: unique ticket
* **ID Subject**: ticket subject
* **Priority**: ticket priority to be set by our technical team (low, medium, high or critical)
* **Status**: current status of the ticket (open or closed)

<figure><img src="https://content.gitbook.com/content/SxvPYfWcDVqrKNDxK9dH/blobs/JXzn88QPuDCo8vnSVhia/image.png" alt=""><figcaption><p>List of support tickets</p></figcaption></figure>

### Ticket details

On the details page you will find all the information related to the ticket. There you will be able to communicate with our support team through comments.

<figure><img src="https://content.gitbook.com/content/SxvPYfWcDVqrKNDxK9dH/blobs/Oy8H40JVIFeXloGcahMv/image.png" alt=""><figcaption><p>Support ticket details</p></figcaption></figure>